Once complete, press any key to close the Contacts cleanup window.Īfter adding an email account to Outlook for Windows (Outlook 2016, 2013, 2010 versions) you may experience the following: This should be the same device as used in steps 1-3. Select the number which corresponds to the mobile device which has Teams installed, and hit return. Return to the command window and enter “1” and press return to start cleanup. Select Yes to the sign in prompt “Let this app access your info?' If you still see device contacts and duplicates, run the downloaded file to start cleanup.Įnter your personal Microsoft account email address and hit return. Turn off sync using the “ Sync my device contacts” toggle. The device contacts in Outlook will be deleted within a few hours. Open the Teams app on your mobile device.Ĭlick on your profile icon Home and navigate to Settings and People. To help fix the problem, download ContactsCleanup.exe to your Windows PC and then follow the steps below. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This is caused by the Teams mobile app syncing your device contacts folder. Some users may notice duplicate contacts showing on.